TELEHEALTH CONSULTATIONS
We continue to offer both video and phone consultations for your convenience. These can be booked online through the Sandy Hill Medical Centre website or via the AMS mobile app — just like any other appointment.
Video Consultations:
Before your scheduled time, your doctor will notify you when they’re ready to begin — typically with a 5-minute heads-up. The consultation is conducted through the AMS mobile app, and payment is processed automatically at the end.
For both types of telehealth, make sure you are in a quiet space and have a list of anything you'd like to discuss — such as medications, results, or referrals.
When an In-Person Visit Is Needed:
In some cases, a physical examination will still be necessary. For example, if a lump needs to be checked or a skin lesion requires removal, your doctor may ask you to come into the clinic for a follow-up.
Feedback and Patient Satisfaction:
We welcome your compliments, suggestions, and feedback to help us improve your experience. If you've been happy with your care, we’d love to hear from you.
